Frequently Asked Questions (FAQ)

What kind of products do you sell?

At Nik Nak, we specialise in jewellery and thoughtful giftware. You’ll find everything from candles and scent products to art, crystals, essential oils, incense, kids gifts, stationery, greeting cards, and homeware. We carefully curate pieces that feel personal, meaningful, and full of charm.

Do you have a physical store?

Yes! Nik Nak has proudly been a bricks-and-mortar store since 1986. You can visit us in-store or shop online. We're currently growing our online presence, so keep an eye out for even more treasures coming soon.

Can I shop online?

Absolutely! Our online store is now open. You can choose to have your order delivered or select Click & Collect at checkout to pick it up from our store, please note we currently have a 2day processing time - as we are still adapting to new changes!

Do you ship Australia-wide?

Yes—we ship across Australia! Even better, we offer free shipping on orders over $150.

Do you offer returns or exchanges?

For all the details on our return or exchange policy, please visit our Returns Policy.

Can you repair my jewellery?

We’re happy to help with repairs where possible.

• If you’re local, feel free to bring the item into our store so we can take a look.

• If you’re out of state, please email us at enquires@niknak.com.au with some photos and details, and we’ll let you know what we can do.